We process your personal data in connection with your use of our website fixiq.pro (hereinafter referred to as the “Website”) and the FixIQ Pro software.
We comply with the principles established by the General Data Protection Regulation (GDPR) and other applicable data protection laws. As a data controller, we guarantee that your personal information:
1. Is processed lawfully, honestly, and transparently.
2. Is collected for specific, explicit, and legitimate purposes and is not further processed in a way that is incompatible with these purposes (“purpose limitation”).
3. Is adequate, relevant, and limited to what is necessary for the purposes for which it is processed (“data minimization”).
4. Is accurate and, if necessary, updated. We take reasonable steps to ensure that inaccurate personal data is erased or corrected without delay (“accuracy”).
5. Is stored in a form that allows identification for no longer than necessary for the purposes for which it is processed (“storage limitation”).
6. Is processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical and organizational measures (“integrity and confidentiality”).
Types of Personal Data Collected and Processed
The types of personal data we may collect and process depend on your interactions with us. The key types of personal data that we may process include:
Personally Identifying Information:
When you browse our Website or use FixIQ Pro, we may collect aggregated information about your visit, including your IP address, operating system, browser information, browsing activity, and other interactions. This information helps us analyze trends, administer the Website and FixIQ Pro, and gather demographic information about our user base as a whole. This aggregate information does not contain personally identifying information.
Cookies, Tracking, and Beacons:
Data Security and Sharing
We take appropriate measures to secure your personal data and protect it from unauthorized access, use, or disclosure. We have implemented physical, electronic, and managerial procedures to safeguard the information we collect. Access to personal data is restricted to authorized personnel who need it to fulfill the purposes of processing.
We do not share your personal data with third parties, except in the following circumstances:
1. Service Providers and Contractors: We may disclose your personal data to third-party service providers who assist us in providing services such as website hosting, IT support, and professional services.
2. Corporate Transactions or Events: In the event of a merger, acquisition, or other corporate transaction involving FixIQ Pro, we may disclose your personal data to the relevant third parties.
3. Legal Reasons: We may use or disclose your personal data as required by law, to respond to legal requests, to protect our rights, or to comply with legal obligations.
International Transfers of Personal Data
As FixIQ Pro operates globally, your personal data may be transferred to and processed in countries outside your country of residence. We ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses or other appropriate safeguards.
Under applicable data protection laws, you may have the following rights regarding your personal data:
1. Right to Access and Rectify: You have the right to access and correct your personal data held by FixIQ Pro.
2. Right to Withdraw Consent: You have the right to withdraw your consent for the processing of your personal data.
3. Right to Erasure: You have the right to request the erasure of your personal data under certain circumstances.
4. Right to Restrict Processing: You have the right to request the restriction of processing of your personal data under certain circumstances.
5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
6. Right to Lodge a Complaint: If you believe that your personal data has been unlawfully processed, you have the right to lodge a complaint with the relevant data protection authority.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws. We have implemented data retention policies to ensure that personal data is not retained longer than necessary.
Links to Third-Party Sites
Our Website and FixIQ Pro may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We employ industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. However, no security measures are foolproof, and we cannot guarantee the absolute security of your personal data.