This Statement is the Privacy Policy (hereinafter referred to as the “Policy”) of FixIQ Pro, a software service provided by Limpid international LLC, a legal entity duly incorporated and existing under the laws of United Kingdom of Great Britain with Registration number with Registration number 13884158 having its address at 27 Old Gloucester Street, London, WC1N 3AX (hereinafter referred to as “FixIQ Pro” or “we” or “us”). This Policy explains how we collect, store, transfer, and use (hereinafter collectively referred to as “process” or “processing”) your personal data, and outlines your rights and options in this regard.

We process your personal data in connection with your use of our website fixiq.pro (hereinafter referred to as the “Website”) and the FixIQ Pro software.

Please note that by using the Website and/or the FixIQ Pro software, you consent to the processing of your personal data in accordance with this Privacy Policy. If you disagree with this Privacy Policy, you must refrain from using the Website and the FixIQ Pro software.

GDPR Compliance

We comply with the principles established by the General Data Protection Regulation (GDPR) and other applicable data protection laws. As a data controller, we guarantee that your personal information:

1. Is processed lawfully, honestly, and transparently.

2. Is collected for specific, explicit, and legitimate purposes and is not further processed in a way that is incompatible with these purposes (“purpose limitation”).

3. Is adequate, relevant, and limited to what is necessary for the purposes for which it is processed (“data minimization”).

4. Is accurate and, if necessary, updated. We take reasonable steps to ensure that inaccurate personal data is erased or corrected without delay (“accuracy”).

5. Is stored in a form that allows identification for no longer than necessary for the purposes for which it is processed (“storage limitation”).

6. Is processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical and organizational measures (“integrity and confidentiality”).

Types of Personal Data Collected and Processed

The types of personal data we may collect and process depend on your interactions with us. The key types of personal data that we may process include:

Personally Identifying Information:

Personally identifying information refers to information that specifically identifies an individual or is associated with an identifiable person. This may include your name, address, telephone number, email address, and other similar information. We collect this information when you voluntarily provide it to us, such as when you sign up for FixIQ Pro or communicate with our support team. By providing this personally identifying information, you agree to its collection, use, disclosure, transfer, and storage as described in this Privacy Policy.

Aggregate Information:

When you browse our Website or use FixIQ Pro, we may collect aggregated information about your visit, including your IP address, operating system, browser information, browsing activity, and other interactions. This information helps us analyze trends, administer the Website and FixIQ Pro, and gather demographic information about our user base as a whole. This aggregate information does not contain personally identifying information.

Cookies, Tracking, and Beacons:

We may use cookies, tracking technologies, and web beacons to collect and store information when you use our Website and FixIQ Pro. These technologies help us analyze user behavior, serve targeted advertisements, and improve your browsing experience. You have the ability to control and manage cookies through your browser settings.

Data Security and Sharing

We take appropriate measures to secure your personal data and protect it from unauthorized access, use, or disclosure. We have implemented physical, electronic, and managerial procedures to safeguard the information we collect. Access to personal data is restricted to authorized personnel who need it to fulfill the purposes of processing.

We do not share your personal data with third parties, except in the following circumstances:

1. Service Providers and Contractors: We may disclose your personal data to third-party service providers who assist us in providing services such as website hosting, IT support, and professional services.

2. Corporate Transactions or Events: In the event of a merger, acquisition, or other corporate transaction involving FixIQ Pro, we may disclose your personal data to the relevant third parties.

3. Legal Reasons: We may use or disclose your personal data as required by law, to respond to legal requests, to protect our rights, or to comply with legal obligations.

International Transfers of Personal Data

As FixIQ Pro operates globally, your personal data may be transferred to and processed in countries outside your country of residence. We ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses or other appropriate safeguards.

Your Rights

Under applicable data protection laws, you may have the following rights regarding your personal data:

1. Right to Access and Rectify: You have the right to access and correct your personal data held by FixIQ Pro.

2. Right to Withdraw Consent: You have the right to withdraw your consent for the processing of your personal data.

3. Right to Erasure: You have the right to request the erasure of your personal data under certain circumstances.

4. Right to Restrict Processing: You have the right to request the restriction of processing of your personal data under certain circumstances.

5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.

6. Right to Lodge a Complaint: If you believe that your personal data has been unlawfully processed, you have the right to lodge a complaint with the relevant data protection authority.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws. We have implemented data retention policies to ensure that personal data is not retained longer than necessary.

Links to Third-Party Sites

Our Website and FixIQ Pro may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We employ industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. However, no security measures are foolproof, and we cannot guarantee the absolute security of your personal data.

Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at info@fixiq.pro